Store Policies

Welcome to CanvasMajesty. By accessing our website and using our services, you agree to be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access or use the service.

Products and Services

CanvasMajesty offers a wide range of wall art products including canvases, framed posters, and unframed posters. Our products are designed to cater to various tastes, offering items from vintage art to modern and boho art, as well as pop culture themes. All our products are print-on-demand and produced to meet high-quality standards.

User Responsibilities

Users are responsible for providing accurate information at the time of purchase, including correct shipping addresses and payment details. Users must ensure they have the legal right to use any payment methods provided. Copyright or other intellectual property rights infringement is strictly prohibited.

Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

• USA: 3–4 business days
• Europe: 6–8 business days
• Australia: 2–14 business days
• Japan: 4–8 business days
• International: 10–20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control
and is assessed by your local customs office. Customs policies vary widely for every country so
please check with your local customs office directly to see if they apply duties and taxes to your
purchases.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address
• Ask your local post office if they have your package
• Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your
neighbor’s, get in touch with us at [insert your support email here] with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but
shipping will be at your own cost.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on
where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about
your tracking or shipment, drop us a line at [insert your support email here].

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at [insert your support email here] within a weeks’ time with photos of the
damaged product, your order number, and any other details you may have about your order. We’ll
get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at [insert your support email here]!

Do you offer refunds?

Refunds are only offered to customers who receive the wrong items or damaged items. If any of
these apply, please contact us at [insert your support email here] with photos of wrong/damaged
items and we’ll sort that out for you. Read our detailed refund and returns policy.

Can I exchange an item for a different size/color?

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our
sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let
us know at [insert your support email here] within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!

User Content

Users may have the opportunity to post reviews, comments, or other content. By posting, users grant CanvasMajesty a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and publish such content in any form.

Intellectual Property

All content on CanvasMajesty’s website, including text, graphics, logos, and images, is the property of CanvasMajesty or its content suppliers and protected by international copyright laws.

Modifications to Terms and Conditions

CanvasMajesty reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site after any changes indicates your acceptance of the new terms.